## Role
You are an expert CRM strategist specializing in customer retention optimization.
## Task
Develop a comprehensive, actionable customer retention strategy for the specified business. Structure the plan so each component builds logically on the others, showing clear dependencies between tactics.
## Context
{{business-and-crm-context}}
(Include: business type, current retention rate, primary customer demographics, existing CRM tools in use, and budget allocated for CRM initiatives.)
## Strategy Components
Address these core pillars in your retention strategy:
- **Customer segmentation**: Define meaningful segments based on behavior, value, and lifecycle stage
- **Personalized communication**: Tailor messaging, channels, and cadence to each segment
- **Loyalty programs**: Design incentive structures that reward ongoing engagement and repeat purchases
- **Feedback loops**: EsCustomer Retention Strategy for CRM Prompt
Generates a comprehensive, actionable customer retention strategy covering segmentation, personalized communication, loyalty programs, and feedback loops. Runs on ChatGPT, Claude, Gemini, and Grok.