Customer Feedback Categorization Tool

Categorize customer feedback with this AI prompt, organizing responses by theme, sentiment, and frequency for actionable insights and reporting.

What this prompt does

  • Reads customer feedback and creates category tags based on themes that emerge from the data.
  • Assigns each feedback entry a primary category, secondary category, and sentiment label.
  • Generates a summary table showing categories, entry counts, and dominant sentiment for reporting.

How to use this prompt

  1. # How To Use The Prompt?
  2. Fill in the [PASTE YOUR CUSTOMER FEEDBACK HERE] placeholder with your actual customer feedback data from surveys, reviews, support tickets, or any other source where customers share their opinions.
  3. Example: "The app crashes every time I try to upload a photo. Very frustrating! | Love the new dashboard design, so clean | Shipping took 3 weeks, way too long | Customer service was helpful and patient"

Free prompt — copy, paste and run. Part of the Customer Service prompts collection in the God of Prompt library.

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