HelpCrunch

AI Tool

HelpCrunch is a customer communication platform with live chat, a chatbot, a knowledge base, popups and email marketing in one tool.

How to use HelpCrunch

Install the chat widget, set up the chatbot and knowledge base, and route conversations to your team. Use popups and emails to reach users proactively.

Best for

Live chat and support for SaaS and online stores. A help center alongside chat. Small teams wanting support and messaging in one place.

How it behaves

Combines several tools in one, trading some depth in each for having everything connected.

Tips

Answer the top ten questions in the knowledge base first. Let the bot handle hours when no one is online. Keep popups targeted, not site-wide.

Pricing

Paid plans with a free trial. See HelpCrunch's pricing page for current rates.